Terms of sale

TERMS AND CONDITIONS

Article 1 - Seller Identification

Company: Kazuki

26 Rue Jean Roque

13006 Marseille

SIREN: 930591045

contact@kazuki-kollection.com

https://www.kazuki-kollection.com

Article 2 - Scope of Application of the Terms and Conditions

These Terms and Conditions apply, without restriction or reservation, to all sales concluded by Kazuki Company ("the Seller") to consumers and non-professional buyers ("the Clients" or "the Client") (also individually referred to as "a Party" and collectively as "the Parties") wishing to purchase products offered for sale by the Seller ("the Products") on the website https://www.kazuki-kollection.com.

They particularly specify the conditions of ordering, payment, delivery, and handling of any returns of Products ordered by Clients. These Terms and Conditions may be supplemented by specific conditions outlined on the website prior to any transaction with the Client.

These Terms and Conditions apply to the exclusion of all other conditions, especially those applicable to in-store sales or through other distribution and marketing channels. They are systematically communicated to every Client prior to placing an order and will prevail, if applicable, over any other version or contradictory document.

They are accessible at any time on the website https://www.kazuki-kollection.com. The Client declares having read these Terms and Conditions and accepted them before placing their order. The Client's confirmation of the order signifies full acceptance of these Terms and Conditions.

Since these Terms and Conditions may be subject to subsequent changes, the version applicable to the Client’s purchase is the one in effect on the website at the date of the order. The modifications to these Terms and Conditions are enforceable to users of the website https://www.kazuki-kollection.com from the moment they are published online and cannot apply to transactions concluded before.

Article 3 - Products Offered for Sale

The Products offered for sale on the website https://www.kazuki-kollection.com are as follows:

• Fashion clothing and accessories recycled/upcycled from existing and/or used clothing and fabrics.
  Each product is meticulously handcrafted using materials exclusively sourced from damaged or unused clothing, giving them a new life by creating durable and custom-made fashion pieces.
  The main features of the Products, including all substantial information required by applicable regulations, notably specifications, illustrations, and indications of dimensions or capacity, are presented on the website https://www.kazuki-kollection.com in the product sheets and the Seller’s catalog.

The Client must review these Terms and Conditions before placing any order.

The choice and purchase of a Product are solely the responsibility of the Client.

The photographs and graphics presented on the website https://www.kazuki-kollection.com are not contractual and cannot hold the Seller liable.

The Client is required to refer to the description of each Product to understand its properties, essential characteristics, and delivery times, as well as, in the case of a continuous or periodic supply of goods, the minimum duration of the proposed contract.

Contractual information is presented in French and will be confirmed no later than at the time of order confirmation by the Client.

Product offers are subject to stock availability, as specified at the time of the order.

The Products presented on the website https://www.kazuki-kollection.com are available for sale to the following territories: International.
In the case of an order to a country other than mainland France, the Client is the importer of the concerned Product(s).

For all Products shipped outside the European Union and DOM-TOM (French Overseas Departments and Territories), the price will be calculated excluding taxes automatically on the invoice.

Customs duties or other local taxes, import duties, or state taxes may be required. These will be the Client’s sole responsibility.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Client.

In accordance with the French Data Protection Act of January 6, 1978, reinforced and complemented by the GDPR (General Data Protection Regulation) effective from May 25, 2018, the Client has the right to access, rectify, oppose, delete, and port all of their personal data by writing to the Seller at the address mentioned above and providing proof of identity.

The Client acknowledges having the required capacity to contract and acquire the Products offered on the website https://www.kazuki-kollection.com.

Article 4 - Orders

4-1. Placing an Order

It is the Client's responsibility to select on the website https://www.kazuki-kollection.com the Products they wish to order, according to the following procedures:

We use Shopify Checkout to securely accept orders and payments on the website https://www.kazuki-kollection.com. When the Client adds products to their cart, they use our payment procedure to enter their shipping information and payment details, then place their order. The Client can also review Kazuki's store policies from the payment page.

When the Client reaches any stage of the payment phase, their cart is checked against the store's stock levels. If the stock is available, the Client can proceed to the next steps of the payment process. If the stock is no longer available, an error message is displayed. Stock is only reserved once the Client has submitted their payment information. If a payment fails, the reservation is lifted until the Client returns to the payment page.

The Client has the option to review the details of their order, its total price, and correct any possible errors before confirming their acceptance. It is the Client’s responsibility to check the accuracy of the order and immediately report or correct any errors.

An order on the website https://www.kazuki-kollection.com is recorded when the Client accepts these Terms and Conditions by checking the relevant box and validates their order. This validation implies acceptance of these Terms and Conditions as well as the general terms of use of the website https://www.kazuki-kollection.com.

The sale is only final after the Seller has sent the Client a confirmation of acceptance of the order by email, which must be sent promptly and after the Seller has received the full payment.

Any order placed, validated by the Client, and confirmed by the Seller under the conditions and according to the procedures described above on the website https://www.kazuki-kollection.com constitutes the formation of a distance contract between the Client and the Seller.

The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute concerning payment for a previous order.

The Client can track the status of their order on the website https://www.kazuki-kollection.com.

The Seller does not aim to sell the Products on the website https://www.kazuki-kollection.com to professionals but only to consumers or non-professionals for their personal needs.

The Seller therefore reserves the right to refuse orders for large quantities of the same Product, specifically those exceeding 5 units.

4-2. Order Modification

Once confirmed and accepted by the Seller under the conditions described above, the order cannot be modified.

4-3. Order Cancellation

Once confirmed and accepted by the Seller under the conditions described above, the order cannot be canceled, except in the case of exercising the right of withdrawal or in the event of force majeure.

4-4. Returns

Return Policy:

Returns will be accepted by the Seller in accordance with the return policy outlined below.

No return request will be processed if the Client has not emailed contact@kazuki-kollection.com to request a return.

Refunds are only accepted in cases of manufacturing defects in the clothing/order.

Ordering an incorrect size is not considered a manufacturing defect.

It is imperative that the Client provides the correct address details as they cannot be changed. If the Client has provided an incorrect address, they will be required to pay additional shipping fees and provide the correct delivery address to receive a new shipping label.

Once the order is received, the Client has 14 days to make a return to the address indicated in the email response from contact@kazuki-kollection.com

1. Please send an email to contact@kazuki-kollection.com to request a return. We will respond to your request within 5 business days.

2. If accepted, the return address will be provided to you. Return shipping costs are the responsibility of the customer and not of KAZUKI.

3. Returned items must be in perfect condition, unworn, and packaged with the original tags. For hygiene reasons, items will be thoroughly checked upon return.

4. Once received, processing for a refund or store credit may take up to 14 days for the purchase of another item from our store.

Manufacturing Defects: At Kazuki, each piece is unique, meticulously crafted from pre-existing clothing, some of which has been previously worn. This means there may be signs of wear, unstitched marks, and variations due to our commitment to minimizing fabric waste. These characteristics are part of the unique charm and sustainable nature of our products and are not considered defects. They are detailed in the product descriptions.

We want you to be fully satisfied with your purchase. Therefore, a garment is considered defective if it has:

A. Structural issues such as torn seams or holes that are not part of the design or mentioned in the product description.

B. Broken or non-functional zippers, buttons, or other fastenings that affect the wearability of the garment.

C. Stains or marks not mentioned in the product description.

D. Fabric defects that compromise the integrity of the garment and were not part of the original design.

If you believe you have received a defective garment, please contact us within 14 days of receiving your order. We will work with you to resolve the issue promptly.

4-5 Exchange

Exchange Policy:

At Kazuki, each piece is uniquely made from used clothing, ensuring that no piece is ever identical to another. Due to the very limited availability of our products and the custom nature of our creations, we cannot guarantee an exchange as another item may not be available for the exchange.

Important Points to Note:

1. Uniqueness of Products: Each piece from Kazuki Kollection is unique, made from existing and used clothing. Therefore, it is not possible to offer an exact exchange.

2. Custom or Personalized Products: Custom-made or personalized items cannot be exchanged under any circumstances.

Exchange Process:

1. Contact Us: If you wish to discuss an exchange, please contact us via email at contact@kazuki-kollection.com. Provide detailed reasons and photographic evidence for your exchange request.

2. Review and Approval: If the reasons for the exchange are accepted, we will create a new shipping label for the return.

3. Return Costs: The responsibility for return shipping costs lies with the customer and not with Kazuki Kollection.

4. Exclusions: We do not accept exchanges or returns for items that are not in perfect condition, do not have the original tags, or show signs of wear that were not present when you received them.

Exchanges, once received at our workshop, may take up to 14 days to process.

Article 5 - Pricing

Products are provided at the prices in effect on the website https://www.kazuki-kollection.com at the time the order is registered by the Seller. Prices are expressed in Euros, excluding VAT (HT) and including VAT (TTC).

Prices take into account any discounts that may be offered by the Seller on the website https://www.kazuki-kollection.com.

These prices are firm and non-revisable during their validity period, as indicated on the website https://www.kazuki-kollection.com, with the Seller reserving the right, outside this validity period, to modify prices at any time. Prices do not include handling, shipping, transport, and delivery fees, which are billed additionally, as specified on the website https://www.kazuki-kollection.com and calculated prior to the order being placed.

If the Client requests a faster or more expensive shipping method than standard shipping, the additional handling, shipping, transport, and delivery fees, as calculated prior to the Client's order validation, are entirely the Client's responsibility.

The payment requested from the Client corresponds to the total amount of the purchase, including these fees.

An invoice is issued by the Seller and provided to the Client upon delivery of the ordered Products.

Any announcement of a price reduction must indicate the price charged by the Seller before the application of the price reduction, with this prior price defined as the lowest price charged by the Seller to all Clients during the thirty days preceding the application of the price reduction.

Article 6 - Payment Terms

The Products offered by the Seller are delivered to the Client in exchange for a price.
The price is payable in full on the day of the Client's order, via secure payment, using the following methods:

• By credit cards: Bank Card, Visa, MasterCard, American Express, and other credit cards.

Payment by credit card is irrevocable, except in cases of fraudulent use of the card. In such cases, the Client may request cancellation of the payment and refund of the corresponding amounts.

Payment data is exchanged in encrypted mode via the "Stripe" protocol.

In case of late payment and failure to pay the amounts due by the Client beyond the specified deadlines, and after the payment date stated on the invoice sent to them, late payment penalties calculated at the legal rate, plus shipping costs, stated on said invoice, will automatically and rightfully be due to the Seller, without any formalities or prior notice.

Additionally, any late payment will incur a fixed indemnity of forty (40) Euros, without prejudice to the late payment penalties.

Late payment will also result in the immediate demand for the full amount due from the Client, without prejudice to any other actions the Seller may be entitled to take against the Client.

Furthermore, the Seller reserves the right, in case of non-compliance with the payment terms stated above, to suspend or cancel the delivery of ongoing orders placed by the Client.

No additional fees beyond the costs incurred by the Seller for using a payment method may be charged to the Client.

Article 7 - Delivery of Ordered Products

The delivery of Products refers to the transfer to the Client of physical possession or control of the ordered Products.

In accordance with Article L 216-4 of the Consumer Code, the delivery of Products is accompanied by the provision of the user manual, installation instructions, and a written document mentioning the possibility of making reservations, as well as the commercial warranty.

Products ordered by the Client will be processed within 72 hours of the order placed and delivered in mainland France within a standard timeframe of 2 to 4 days from the dispatch of the order to the address provided by the Client when placing the order on the website https://www.kazuki-kollection.com.

Products ordered by the Client will be processed within 72 hours of the order placed and delivered outside mainland France within a timeframe of 5 to 15 days from the dispatch of the order to the address provided by the Client when placing the order on the website https://www.kazuki-kollection.com.

Unless otherwise specified or if one or more Products are unavailable, the ordered Products will be delivered in one shipment.

The Seller undertakes to make their best efforts to deliver the Products ordered by the Client within the above-mentioned timeframes. However, these timeframes are provided as an indication.

If the ordered Products have not been delivered within 30 days after the indicative delivery date, for any reason other than force majeure or the Client’s fault, the Client may notify the Seller, in accordance with Article L 216-6 of the Consumer Code,

• either to suspend the payment of all or part of the price until the Seller performs as required, under the conditions provided in Articles 1219 and 1220 of the Civil Code (exception of non-performance),

• or to cancel the sale, after having given the Seller a notice to perform within a reasonable additional timeframe that was not met by the Seller.

The cancellation may be immediate if the Seller refuses to perform or if it is evident that they will not be able to deliver the Products, or if the unmet delivery timeframe constituted an essential condition of the sale for the Client.

In the event of cancellation of the sale, the sums paid by the Client will be refunded no later than fourteen days following the date of termination of the contract, excluding any compensation or retention.

The Seller bears the risks of transport and is required to refund the Client in case of damage caused during transport.

Deliveries are handled by an independent carrier, to the address provided by the Client at the time of ordering and to which the carrier can easily access.

The Client acknowledges that it is the carrier's responsibility to make the delivery and has no recourse against the Seller in the event of a failure to deliver the transported goods.

The Client is required to check the condition of the delivered Products. They have 14 days from the delivery to make written reservations or claims for non-compliance, defects, or apparent flaws in the delivered Products (e.g., damaged package already opened), with all relevant supporting documents (including photos).

After this period and in the absence of compliance with these formalities, the Products will be deemed to be in conformity and free from any apparent defects.

It is reminded that the absence of reservations made by the Client at the time of delivery does not exempt the Seller from the warranty of conformity, as described below.

Article 8 - Transfer of Ownership - Transfer of Risks

The transfer of ownership of the Products from the Seller to the Client will only be completed after full payment of the price by the Client, regardless of the date of delivery of the Products.

Regardless of the date of the transfer of ownership of the Products, the transfer of risks of loss and deterioration related to the Products will only occur at the moment the Client physically takes possession of the Products, which are therefore transported at the Seller's risk and peril, unless the Client uses a carrier of their own choice, independent of the Seller, in which case the transfer of risks occurs when the Seller hands over the ordered Products to the carrier chosen by the Client.

Article 9 - Right of Withdrawal

Article L221-28 of the Consumer Code

The right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalized.

Except in cases covered by Article L221-28 of the Consumer Code, and in accordance with current legal provisions, the Client has a period of 14 days from the receipt of the Products to exercise their right of withdrawal with the Seller, without having to provide reasons or pay any penalty, for exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 days of notifying the Seller of the Client’s decision to withdraw.

Returns must be made in their original and complete condition (packaging, accessories, instructions...) allowing them to be resold as new, accompanied by the purchase invoice.

Damaged, soiled, or incomplete Products will not be accepted for return.
The right of withdrawal can be exercised online using the withdrawal form available on the website https://www.kazuki-kollection.com, in which case an acknowledgment of receipt on a durable medium will be immediately provided to the Client by the Seller, or through any other unambiguous statement expressing the intention to withdraw.
In case of exercising the right of withdrawal within the aforementioned period, only the price of the purchased Products and the delivery charges will be refunded; return costs remain the Client's responsibility.

The refund will be made within 14 days from the notification to the Seller of the decision to withdraw.

Article 10 - Seller’s Liability - Warranty

The Products sold on the website https://www.kazuki-kollection.com comply with current regulations in France and have performance compatible with non-professional use.
The Products provided by the Seller benefit, by right and without additional payment, independently of the right of withdrawal, in accordance with legal provisions,

• the legal warranty of conformity, for Products that are apparently defective, damaged, or not corresponding to the order,

• the legal warranty against hidden defects arising from a defect in materials, design, or manufacturing affecting the delivered Products and rendering them unfit for use,

10-1. Legal Warranty of Conformity

The Seller agrees to deliver goods that conform to the contractual description and to the criteria set out in Article L217-5 of the Consumer Code.

The Seller is responsible for defects in conformity existing at the time of delivery of the Products that appear within a period of two years from delivery.

This warranty period applies without prejudice to Articles 2224 and following of the Civil Code, with the prescription period starting from the day the Client becomes aware of the defect in conformity.

Defects in conformity that appear within a period of 24 months, or 12 months if it concerns a second-hand good, from the delivery of the Products are, unless proven otherwise, presumed to exist at the time of delivery.

In the event of a defect in conformity, the Client may request that the Products be brought into conformity either by repair or replacement, or, failing that, a reduction in price or the cancellation of the sale, under legal conditions.

The Client may also suspend payment of all or part of the price or the provision of the benefit specified in the contract until the Seller has fulfilled its obligations under the legal warranty of conformity, under Articles 1219 and 1220 of the Civil Code.

It is up to the Client to request from the Seller the conformity of the Products, choosing between repair and replacement.

The conformity of the good must be achieved within a period not exceeding 30 days following the Client's request.

Repair or replacement of the non-conforming Product includes, if applicable, the removal and return of the non-conforming Product as well as the installation of the brought-into-conformity or replaced Product.

Any Product brought into conformity under the legal warranty of conformity benefits from an extension of this warranty by 6 months.

In case of replacement of the non-conforming Product, when, despite the Client's choice, conformity has not been achieved by the Seller, the replacement starts a new legal warranty period for the Client, from the delivery of the replaced Product.

If the requested conformity is impossible or leads to disproportionate costs under the conditions provided in Article L217-12 of the Consumer Code, the Seller may refuse it. If the conditions provided in Article L217-12 of the Consumer Code are not met, the Client may, after formal notice, pursue forced execution of the initially requested solution, in accordance with Articles 1221 and following of the Civil Code.

The Client may finally request a price reduction or cancellation of the sale (unless the defect in conformity is minor) in the cases provided in Article L217-14 of the Consumer Code.

When the defect in conformity is so serious that it justifies an immediate price reduction or cancellation of the sale, the Client is not required to request repair or replacement of the non-conforming Product beforehand.

The price reduction is proportional to the difference between the value of the delivered Product and the value of the good without the defect in conformity.

In case of cancellation of the sale, the Client is refunded the price paid against the return of the non-conforming Products to the Seller, at the Seller's expense.

The refund is made as soon as the non-conforming Product or proof of its return by the Client is received and no later than 14 days following, using the same payment method as used by the Client at the time of payment, unless expressly agreed otherwise by the Client and in any case without additional charge.

The preceding provisions are without prejudice to any possible award of damages to the Client for the harm suffered due to the defect in conformity.

10-2. Legal Warranty Against Hidden Defects

The Seller is liable for hidden defects under the legal warranty against hidden defects arising from a defect in materials, design, or manufacturing affecting the delivered Products and rendering them unfit for use.

The Client may decide to invoke the warranty against hidden defects of the Products in accordance with Article 1641 of the Civil Code; in this case, they may choose between the cancellation of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.

10-3. Exclusion of Warranties

The Seller’s liability cannot be engaged in the following cases:

• Non-compliance with the legislation of the country where the Products are delivered, which it is the Client's responsibility to verify before placing their order.

• In cases of misuse, use for professional purposes, negligence, or lack of maintenance by the Client, as well as normal wear and tear of the Product, accidents, or force majeure.

The consumer has a period of two years from the delivery of the good to obtain the implementation of the legal guarantee of conformity in the event of a defect appearing. During this period, the consumer is only required to establish the existence of the defect and not the date of its appearance. When the sales contract provides for the continuous supply of digital content or digital services for a period exceeding two years, the legal guarantee applies to this digital content or digital service throughout the entire provision period. During this period, the consumer is only required to establish the existence of the defect affecting the digital content or digital service and not the date of its appearance.

The legal guarantee of conformity implies an obligation for the professional, if applicable, to provide all necessary updates to maintain the conformity of the good. The legal guarantee of conformity entitles the consumer to repair or replacement of the goods within thirty days following their request, at no cost and without significant inconvenience to them.

If the good is repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee. If the consumer requests the repair of the good, but the seller imposes the replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the good. The consumer may obtain a reduction in the purchase price while retaining the good or terminate the contract with a full refund against the return of the good, in the following cases:

1. The professional refuses to repair or replace the good.

2. The repair or replacement of the good occurs after a period of thirty days.

3. The repair or replacement of the good causes significant inconvenience to the consumer, notably when the consumer permanently bears the costs of return or removal of the non-conforming good, or if they bear the costs of installation of the repaired or replaced good.

4. The non-conformity of the good persists despite the seller's attempt to bring the good into conformity.

The consumer is also entitled to a reduction in the price of the good or to the resolution of the contract if the defect is so serious that it justifies immediate reduction of the price or termination of the contract.

The consumer is not required to request repair or replacement of the good beforehand. The consumer is not entitled to terminate the sale if the defect is minor. Any period during which the good is immobilized for repair or replacement suspends the guarantee that remained in effect until the delivery of the restored good.

The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code. The seller who obstructs in bad faith the implementation of the legal guarantee of conformity may face a civil fine of up to 300,000 euros, which can be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects in accordance with Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a reduction in the price if the good is kept or to a full refund against return of the good.

Article 11 - Personal Data Protection

In accordance with Law 78-17 of January 6, 1978, as amended by Law No. 2018-493 of June 20, 2018, it is reminded that the personal data requested from the Client is necessary for processing their order and for issuing invoices, among other purposes. This data may be communicated to the Seller's potential partners responsible for the execution, processing, management, and payment of orders.

The processing of information provided through the website https://www.kazuki-kollection.com complies with legal requirements concerning personal data protection, with the information system used ensuring optimal protection of this data.

The Client has, in accordance with applicable national and European regulations, a permanent right of access, modification, correction, objection, portability, and limitation of processing concerning their information. This right can be exercised under the conditions and according to the procedures defined on the website https://www.kazuki-kollection.com.

Article 12 - Intellectual Property

The content of the website https://www.kazuki-kollection.com is the property of the Seller and its partners and is protected by French and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.

Article 13 - Unforeseeability

In the event of a change in unforeseeable circumstances at the time of the conclusion of the contract, in accordance with the provisions of Article 1195 of the Civil Code, the Party that did not agree to assume an excessively onerous execution risk may request a renegotiation of the contract with its co-contractor.

Article 14 - Force MajeurThe Parties cannot be held responsible if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

Article 15 - Applicable Law - Language

These General Terms and Conditions of Sale and the transactions arising therefrom are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the event of a dispute.

Article 16 - Disputes All disputes that may arise from the purchase and sale transactions conducted under these general terms and conditions, concerning their validity, interpretation, execution, termination, consequences, and follow-up, and which could not be resolved between the Seller and the Client, will be submitted to the competent courts under common law conditions.

If the dispute must be brought before the courts, it is reminded that in accordance with Article L 141-5 of the Consumer Code: the consumer may choose, in addition to one of the territorially competent courts under the Civil Procedure Code, the jurisdiction of the place where they resided at the time of the conclusion of the contract or the occurrence of the harmful event.

It is also reminded that, in accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has established an Online Dispute Resolution Platform, facilitating independent extrajudicial resolution of online disputes between consumers and professionals in the European Union.

Article 17 - Pre-Contractual Information - Client Acceptance

The Client acknowledges having been informed by the Seller in a clear and understandable manner, through the availability of these General Terms and Conditions of Sale, prior to their immediate purchase or order placement and in accordance with the provisions of Article L 221-5 of the Consumer Code:

• About the essential characteristics of the Products, including specifications, illustrations, and indications of dimensions or capacity allowing them to acquire the Products with full knowledge of the facts, particularly concerning their conditions of use. The photographs and graphics presented are non-contractual and cannot engage the Seller's liability. The Client is required to refer to the description of each Product to know its properties and essential features.
  
  

• About the price of the Products and the application of a personalized price based on automated decision-making and any additional charges or, in the absence of a price payment, on any advantage provided in lieu of or in addition to it and the nature of this advantage.
  
  

• About the payment, delivery, and execution methods of the sales contract.
  
  

• In the absence of immediate execution of the sale, about the deadlines for delivering the ordered Products.
  
  

• About the identity of the Seller and all their contact details.
  
  

• About the existence and methods of implementing guarantees (legal guarantee of conformity, guarantee against hidden defects, any commercial guarantees) and, if applicable, the after-sales service.
  
  

• About the possibility of resorting to a consumer mediator, whose contact details are included in these General Terms and Conditions of Sale, under the conditions provided in the Consumer Code.
  
  

• About the right of withdrawal (existence, conditions, period, modalities of exercising this right, and standard withdrawal form), termination conditions, complaint handling, and other important contractual conditions, and if applicable, about the costs of using distance communication techniques, the existence of codes of conduct, and financial securities and guarantees.
  
  

• About the accepted payment methods.

By placing an order on the website https://www.kazuki-kollection.com, a Client agrees to and fully accepts these General Terms and Conditions of Sale and the obligation to pay for the ordered Products, which is expressly acknowledged by the Client, who waives, in particular, any conflicting documents that would be unenforceable against the Seller.